As Zillow inches toward the center of the real estate transaction, founder and CEO Rich Barton is certain of one thing: the real estate agent is not going away.
In a wide-ranging interview with Inman founder Brad Inman Wednesday at Inman Connect in Las Vegas, the recently reinstalled CEO discussed the company’s latest adjustments to its Zestimate tool, its homebuying and selling operation, Zillow Offers, and why he believes real estate agents will never be cut out of the transaction.
“[Consumers] don’t know about all that administrative stuff that happens and slows them down and angers them, confuses them. It’s expensive and they don’t know why,” Barton said during a conversation with Inman founder Brad Inman at Inman Connect in Las Vegas during Wednesday’s general session. “They absolutely want and need an advisor. I am 100 percent certain that will continue.”
Watch the entire video, above.