How to keep big brother from spying on you and your clients
When there are nanny cams watching, smart devices quietly recording and cookies tracking you all across the internet, what steps can you take to protect both you and your clients from the very real, and sometimes unknown, invasions of privacy? Here are five ways to limit unwanted attention.
by Bernice Ross Feb 5
Ever wonder exactly what to say? Here’s the scoop
Why asking questions is more effective than lecturing clients, and other useful insights from ‘Exactly What to Say for Real Estate Agents’
by Bernice Ross Jan 29
How to deal with a 'Listing Impossible'
CNBC’s new series is packed with takeaways for agents about how to confront thorny issues
by Bernice Ross Jan 22
Read the room! How to interpret body language, facial expressions and more
Opinion
Taking the time to focus on subtle cues in facial expression, body language and behavior can give you a leg up in your next negotiation. Keep an eye out for patterns and shifts to anchor your perceptions and change course as needed
by Bernice Ross Jan 15
How to hit the sweet spot for your business in 2020 
Opinion
Leverage the wealth of data out there to make better business decisions in 2020
by Bernice Ross Jan 8
10 tips for making 2020 your best year yet
Opinion
You can't always control where life takes you, but you can change your attitude
by Bernice Ross Dec 30
Out with the old, in with the new habits for 2023
Take these steps to swap out your 'bad' habits for better ones in the new year
by Bernice Ross Dec 23
This Christmas, give yourself the life you wanted
Don't wait for a crisis to make sure you're on the path to your fullest life
by Bernice Ross Dec 16
9 ways to surf the 'silver tsunami'
Here are 9 ideas on catering to and getting in touch with this demographic
by Bernice Ross Dec 9
Are you getting fair housing right? Test yourself
Are you falling short on fair housing compliance without realizing it? Confront your own unconscious bias and rely on best practices to ensure you're in the right
by Bernice Ross Dec 2
Could Texas lead the way in solving the homeless problem?
Two private sector-led efforts aimed at helping the homeless in Texas show promise
by Bernice Ross Nov 25
5 ways to amp up your client communication skills
Opinion
You might not think about it, but there's a lot more to communicating successfully than speaking or texting
by Bernice Ross Nov 18
Are listing agents the right people to present your buyer offers?
Here's how to navigate this tricky situation without stepping on anyone's toes
by Bernice Ross Nov 15
California's top female real estate brokers on rising to leadership
Here's some sage advice for brokers and agents from C.A.R.'s WomanUP! conference
by Bernice Ross Nov 8
How women brokers are finding their voice in the industry
Plus more key takeaways from the California Association of Realtors's annual membership survey and interviews with 30 women brokers
by Bernice Ross Oct 24