real estate client service
At every touchpoint, ask yourself: Does this feel like a 5-star experience?
by Darryl Davis Apr 22
Women in real estate get candid about the challenges of leadership
Hera Society members share unique hurdles to professional growth and their stories of resilience
by Lee Ann Roughton Apr 1
The integrity shift that instantly boosts your credibility: Streaming
Choosing honesty over ego can completely change how clients perceive you, talk about you and stay loyal to you
by Inman Feb 27
brain science and client decision-making
When you understand what the brain is responding to — safety, clarity, empathy, consistency — you stop trying to sell trust and start creating it naturally, coach Darryl Davis writes
by Darryl Davis Feb 9
How this Florida team stays $1B ahead of the competition
The Jills Zeder Group at Coldwell Banker Realty routinely blows its competition out of the water. Team co-founder Jill Hertzberg shared how they do it again and again
believe in yourself
To get buyers to believe in you, you must first believe in yourself, your value and the organization you represent, broker-owner Lori Muller writes
by Lori Muller Dec 11
An agent showing a home to clients to represent how to survive your first year in real estate.
Your first year as a real estate agent can be messy, Martha Melendez writes, but it forges the kind of grit that no class or seminar ever could
by Martha Melendez Sep 16
woman in spy gear in front of house to represent don't be a secret agent
Don't be a secret agent in your market. Coach Darryl Davis shares why being visible can be fun, fulfilling and vital to the growth of your real estate business
by Darryl Davis Sep 3
An image of a woman who's being overwhelmed with time, contracts and other distractions to symbolize real estate self-sabotage.
Stop being mean to your mind, coach Darryl Davis writes. Don’t let negative self-talk and your inner saboteur rob you of the confidence you’ve earned
by Darryl Davis Aug 26
A classroom where real estate training could take place for new agents.
Whether you lead a team, brokerage or mentor new agents, it's time to ask whether real estate training prepares them for long-term success, Josh Ries writes
by Josh Ries Aug 21
How to pivot when you’re losing deals you should be winning
Agents can win more deals by changing the way they present their qualifications to clients, Better Homes and Gardens Real Estate President Ginger Wilcox writes. Here's how
by Ginger Wilcox Aug 19
Desperately seeking an AI bestie? How to protect your professional image from AI companion risks
Adopt these practices to harness the potential benefits of AI tools, Robert Siciliano writes, while protecting your invaluable professional persona from the array of privacy and security dangers
by Robert Siciliano Jul 24
Trust is your competitive edge. Most agents earn it the wrong way
In a market with fewer clients and more competition, trust is the ultimate differentiator for real estate pros, Better Homes and Gardens President Ginger Wilcox writes
by Ginger Wilcox Jun 10
5 things your clients won’t tell you (but you should know)
From budget to competing buyer's agents, Darryl Davis looks at the unsaid things that can cloud a client relationship, so you can communicate more clearly
by Darryl Davis May 13