Neither brand recognition nor the promise of lower rates were as valuable to agents as a mortgage lender's ability to reliably obtain funding, according to results from the latest Inman Intel Index
Homebuyers don't just want good rates. They want lenders to solve problems that will keep them from getting to the closing table, annual JD Power mortgage customer satisfaction survey finds
J.D. Power's annual Mortgage Servicer Satisfaction Study finds customer satisfaction is 26% higher when mortgages are originated and serviced by the same company