The best of Engel & Völkers' EVX: 'Ninja drops' and 'witness' collection
Topics across Engel & Völkers' 2-day conference included international markets, increasing leads and listings, social media strategies, brand credibility and much more
by Lillian Dickerson Mar 15
When information is readily available, what's an agent's value?
In today's information era, you should stop trying to compete with Google, and instead, showcase your experiential knowledge, principles and competency. That's what will truly set you apart
by Kathleen Black Jul 15
3 ways agents can add leverage in their lives and business
Leverage allows for higher quality work and more time for new projects, which in turn helps you build a better client experience, get more referrals and have a life outside of your business. Here's how you can use it
by Kathleen Black May 20
How can brokerages better support teams?
Happy teams are less likely to leave your brokerage — that's why it's important to make sure they have the right tools, resources and training needed to succeed
by Kathleen Black Apr 29
4 client questions every team member should be prepared to answer
How you respond to clients matters. When you can answer their questions with confidence and clarity, they will put their trust in you and your team to do the best job possible. Here are a few common questions clients will — at one point or another — ask you
by Kathleen Black Apr 15
3 signs it's time for your team to move on to another brokerage
Is your brokerage there to support your goals, growth and success in real estate? If not, then perhaps it's time to move on and look for a different place to house your team. Here are a few signs to look for when making that decision
by Kathleen Black Apr 8
Are you prepared for a future crisis? 4 ways to protect yourself
When the economy is strong and confidence is high, people become idle and get too comfortable. When a crisis hits, they leap into panic mode. That's why, to prepare for any future uncertainty, team leaders have to take these important steps now
by Kathleen Black Apr 1
How to know when a team member is about to split (and what to do about it)
Like it or not, at one point or another, one of your team members is going to think about leaving. So, it's never a bad idea to be prepared, to know what an antsy agent acts like and how to have an exit strategy. Here are a few tips
by Kathleen Black Mar 17
5 key motivational styles team leaders should know
Is your team feeling a little burned out? By discovering what motivates your agents, you will be able to create personalized systems and processes that increase their success — and happiness
by Kathleen Black Mar 11
3 excuses agents make that sabotage their success
Without even realizing it, agents often get in their own way and self-sabotage their success by making excuses. As a result, they miss out on important opportunities to grow. Do any of these common excuses sound familiar?
by Kathleen Black Mar 4
5 non-real estate classes that’ll make you a better agent
From improv to MasterClasses on persuasion, negotiation and, yes, even feeling confident in your own skin, these education programs will help you find self-assuredness and give you a leg up on your competition
by Kathleen Black Feb 25
Why teams should strive for an end-to-end experience
COVID-19 magnified the power of client processes. You will find yourself and your business running more smoothly when you implement this end-to-end process to benefit your clients and your team
by Kathleen Black Feb 18
Want a more productive team? Here's the secret
When done right, this secret technique can help team members keep distractions at bay and focus on the task at hand. As a leader, here's what you need to know to keep their schedules in tip-top shape
by Kathleen Black Feb 11
5 secrets to building a team brand your clients will trust
Building a well-established brand is what keeps leads flowing and customer retention high. Here are the five people-focused factors to work on so you can build trust and loyalty
by Kathleen Black Feb 4
4 ways to create a sense of belonging on your team
If you want to create an inclusive work environment, you have to work to build a culture that allows all team members to feel valued and understood. Here's how
by Kathleen Black Jan 21