Meeting new clients for the first time virtually? Nail these 3 basics
Although it was a challenge at first, now we're realizing the enormous benefits of running business in the digital space. That's why teams have to work on having the basics of virtual meetings down pat
by Kathleen Black Jul 2
Why now is the time to implement a structured sales process
An unexpected change in the world shouldn't turn your business upside down. Here's how staying organized and having a structured sales process can help push your business forward, especially right now
by Kathleen Black Jun 25
How to keep your team motivated while working from home this summer
It’s important, now more than ever, that you optimize your business and life, and stay focused on what you can control during these trying times
by Kathleen Black Jun 18
How to make your business more efficient with a CRM
Use this time to do the foundational administrative work that agents can never get around to — like implementing a customer relationship management system
by Kathleen Black Jun 11
How can your team thrive through uncertainty? Focus on this equation
Opinion
Many people have a tendency to go straight into survival mode when crisis hits, but Kathleen Black is here to help you thrive, rather than survive, in uncertainty
by Kathleen Black May 28
How to tailor your messaging to the people who matter most
When it comes to your team, providing clear direction on how to communicate and who to reach out to is crucial to driving business forward now. Here's how to strengthen interactions with these four main contact groups
by Kathleen Black May 14
How to lead your team with confidence through change
Opinion
Whenever there's a bump in the road, teams members look up to their leaders for assurance. Provide support by being the calm voice of reason, taking initiative and aligning your plans with your desired outcome
by Kathleen Black May 7
Should we adjust our ad spend? Team advertising strategies to consider now
Teams that choose to adapt to the unique needs of a crisis market will find many opportunities to stay top-of-mind with prospects while nurturing leads. Here are a few ad spend strategies to consider
by Kathleen Black Apr 30
Why teams need onboarding and training systems
Do yourself and your team a favor: Establish strong onboarding and training systems to make achieving your goals more seamless and systematic
by Kathleen Black Feb 13