Are you prepared for a future crisis? 4 ways to protect yourself
When the economy is strong and confidence is high, people become idle and get too comfortable. When a crisis hits, they leap into panic mode. That's why, to prepare for any future uncertainty, team leaders have to take these important steps now
by Kathleen Black Apr 1
Tough time delegating? 3 tips to help team leaders loosen the reins
The 'people management' aspect of team-building doesn't always come easily to leaders. But letting go of control over the business you've painstakingly built is a critical step in growing and building trust with your team. Here's how to do it
by Kathleen Black Aug 20
Meeting new clients for the first time virtually? Nail these 3 basics
Although it was a challenge at first, now we're realizing the enormous benefits of running business in the digital space. That's why teams have to work on having the basics of virtual meetings down pat
by Kathleen Black Jul 2
The Kaizen way: Reach your goals and improve, step by step
Opinion
Process is important in reaching goals and performance improvement
by Ryan Rodenbeck Jan 23
An appraisal contract with blueprints
Agents should educate their clients about the appraisal process
by Scott Robinson Nov 1
Why a formal process for incident investigations can mitigate lawsuits
Save yourself a headache by having a system in place
by Mark Lee Nov 20