Digital documents weather downturn

Tech companies report paperless progress

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Despite the prolonged real estate downturn, companies that provide electronic document, electronic signature and transaction management services for home sales professionals are reporting an uptick in the use of paperless technologies.

"Agents are saying, ‘I need to be smart about how I run my business and do more for less,’ " said Tom Gonser, co-founder and vice president of product strategy for DocuSign, a company that offers electronic signature and online contract execution services for a range of industries.