Industry NewsTechnology

Digital documents weather downturn

Tech companies report paperless progress

Editor's note: This month, Inman News is exploring business practices that break the mold of the traditional real estate brokerage office, such as new office structures and the use of technology to improve efficiencies and empower agents to work remotely. Click here for details. Despite the prolonged real estate downturn, companies that provide electronic document, electronic signature and transaction management services for home sales professionals are reporting an uptick in the use of paperless technologies. "Agents are saying, 'I need to be smart about how I run my business and do more for less,' " said Tom Gonser, co-founder and vice president of product strategy for DocuSign, a company that offers electronic signature and online contract execution services for a range of industries. DocuSign launched services for real estate agents and brokers in 2004, and the company reported increasing traction in the industry last year, its user base rising by about 500 rea...