SAN FRANCISCO — Craig Newmark of Craigslist isn’t so much a big real estate guy as a person who is just "bearing witness" to some of the good work people around the world are doing and then trying to publicize it — all the while acting as a customer service representative for a site that boasts 50 million users and 22 billion page views each month.

"There’s a lot of people doing good work that we don’t hear about, and in my own small way I am trying to get the word out. My contributions are pretty miniscule … the people doing the really big stuff need to get the word out better," he said Wednesday at the Inman News Real Estate Connect conference.

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