Mortgage

ServiceLink offers mortgage servicers mobile portal for better communication with borrowers

Company counts 15 of the 20 top mortgage lenders and servicers as clients

Mortgage servicers have come under increasing scrutiny from state and federal regulators, particularly when it comes to handling loans at risk of foreclosure. A new offering from national lender platform ServiceLink hopes to help with at least one challenging aspect of servicing: communication with borrowers. ServiceLink, which providesĀ end-to-end origination and default services for 15 of the top 20 mortgage lenders and servicers in the country, has debuted a mobile version of its LoanCare Servicing Division's loan management system. The mobile portal, which servicers can private-label, allows servicers and their borrower clients to access the system on any smartphone or tablet. Once borrowers register through their smartphones, they may view their loan information, make payments, manage automatic drafts, view their payment history, update their personal information, and contact their servicer through the portal, the company said. ServiceLink, a Fidelity National Financial c...