RealSatisfied, which launched in January 2012 and provides client feedback to agents and brokers based on surveys it sends out on their behalf, has announced a free version of its platform that gives users up to three free recommendations.

The service sends a customer satisfaction survey to clients after a deal closes, and forwards the results to agents or their brokers to help them monitor their productivity and to generate recommendations.

“A 30-day free trial simply wasn’t long enough for agents new to the process of customer feedback to truly understand our service benefits,” said RealSatisfied President Jeff Turner in a statement.

The firm also simplified the agent profile pages on the platform and repriced its Pro offering, which allows agents to collect an unlimited number of survey responses and recommendations, at $79 per year.

In August, the national real estate brokerage Carrington Real Estate Services, which has 35 offices and more than 1,300 agents in 25 U.S. states, engaged RealSatisfied’s platform to help its brokers coach their agents based on the results generated by the platform.

In July, agents gained the ability to syndicate their RealSatisfied recommendations to their realtor.com agent profiles.

Agent rating and review sites have exploded in recent months, including the controversial AgentMatch agent ranking platform from realtor.com, promising to help agents stick out from the crowd.

Show Comments Hide Comments

Comments

Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
By submitting your email address, you agree to receive marketing emails from Inman.
Success!
Thank you for subscribing to Morning Headlines.
Back to top
×
Log in
If you created your account with Google or Facebook
Don't have an account?
Forgot your password?
No Problem

Simply enter the email address you used to create your account and click "Reset Password". You will receive additional instructions via email.

Forgot your username? If so please contact customer support at (510) 658-9252

Password Reset Confirmation

Password Reset Instructions have been sent to

Subscribe to The Weekender
Get the week's leading headlines delivered straight to your inbox.
Top headlines from around the real estate industry. Breaking news as it happens.
15 stories covering tech, special reports, video and opinion.
Unique features from hacker profiles to portal watch and video interviews.
Unique features from hacker profiles to portal watch and video interviews.
It looks like you’re already a Select Member!
To subscribe to exclusive newsletters, visit your email preferences in the account settings.
Up-to-the-minute news and interviews in your inbox, ticket discounts for Inman events and more
1-Step CheckoutPay with a credit card
By continuing, you agree to Inman’s Terms of Use and Privacy Policy.

You will be charged . Your subscription will automatically renew for on . For more details on our payment terms and how to cancel, click here.

Interested in a group subscription?
Finish setting up your subscription