Technology

Realtor.com’s first AgentMatch advisory board meeting no panacea

Agents question whether their voices will be heard

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Realtor.com says its experimental agent-ranking platform, AgentMatch, is a work in progress, but a 16-member advisory board that it formed to guide future development of the consumer tool is off to a shaky start, some who participated in its first meeting say. Currently being tested in the Las Vegas and Boulder, Colo., markets, AgentMatch allows consumers to rank agents by the number of client recommendations they have in a given area (city, ZIP code or neighborhood). More controversially, AgentMatch allows consumers to rank agents by slicing and dicing statistics from multiple listing services, such as the number of active listings they represent in the selected area, the number of homes they've sold in the last six months, average days on market for homes sold in the area, and the average percentage of sold price to list price. Some agents have expressed concerns about the usefulness of such rankings, saying raw statistics may not adequately portray an agent’s ability to p...