MLS & Associations

The second time around: avoiding tech Armageddon

Behind the Black Knight and Sandicor deal: How one MLS learned from its mistakes

Future-Proof: Navigate Threats, Seize Opportunities at ICNY 2018 | Jan 22-26 at the Marriott Marquis, Times Square, New York

The last time San Diego-based multiple listing service Sandicor Inc. changed tech platforms, the transition did not go smoothly. "Armageddon" is what San Diego broker Kris Berg, an Inman columnist at the time, called it. She called the date of the switchover -- May 28, 2008 -- "the day the music died." Hyperbole aside, thousands of real estate agents still reeling from the housing bust found themselves logging in to an MLS system that day that many found bewildering at best, and broken at worst. Sandicor President and CEO Ray Ewing acknowledges the changeover -- from CoreLogic's Tempo 3 system to Tempo 5 -- "did not go very well at all." Five years later, Sandicor inked a deal for a new MLS platform, Paragon 5, offered by Lender Processing Services (now Black Knight). Black Knight counts more than 220 MLSs representing more than 250,000 members as customers. Sandicor, with 18,000-plus members, is the company's second-largest MLS account. Announcing the four-year agr...