• Listen to your members (customers), but lead them; that is why they pay you.
  • Show no fear, but make change with grace and clear communication.
  • If you make a mistake, you can always make mid-course corrections; do not live in fear.

Bob Hale

The affable Bob Hale reveals how he has led the fight with trade association innovation. He is willing to try almost anything if it helps his Houston Association of Realtors members. From creating a leading public portal to extending technology tools, he has tried controversial initiatives like agent productivity ratings. He rarely backs down, but he understands the art of deep and trusting relationships and collaboration.

Show Comments Hide Comments


Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
Thank you for subscribing to Morning Headlines.
Back to top
New sessions have been added to Connect Now Agenda on October 20th! Check out the power-packed lineup. SEE THE AGENDA×