BrokerageTechnology

You know the fearless Richard Smith — but who is Joe Lonsdale?

Thoughts on an established industry player and a newcomer with big ideas

Future-Proof: Navigate Threats, Seize Opportunities at ICNY 2018 | Jan 22-26 at the Marriott Marquis, Times Square, New York

Realogy CEO Richard Smith is a man of few words. At an investor call yesterday in which Realogy reported its killer 2015 earnings, he was asked by an analyst whether the company had concerns about disruption caused by technology companies potentially impacting the apartment rental brokerage market.. “Virtually none,” said the straight-laced Smith, who wears a tie and suit to work every day -- and often wears an American flag on his lapel. "I think the most disruptive technology you could buy, we bought, and it is working quite well, so we are excited about the future," he added, referring to Realogy's acquisition of ZipRealty. When Smith speaks, he does with authority. Just ask the executives who work with him every day. He is taken seriously because he is a serious guy with a dead-serious tone. A former homicide detective, Smith deals in facts, not storytelling. I listened to the Zillow earnings call earlier this month, too. Contrasted with the Realogy call, it w...