Neuroscience research has demonstrated that a smile gives your brain as much pleasure as 2,000 bars of chocolate or receiving $25,000. If you want to be more effective at building trust and rapport with your clients, understanding how your smile and other non-verbal body language signals influence the connection process is critical.
- Commonality is the foundation for virtually all relationships.
- Remember to smile, tilt your head and never to look down your nose at anyone.
- Asking for advice is one of the most potent ways to influence someone.