Compass is defending its productivity claims from attacks made by MoxiWorks, a “competitor” that CEO Robert Reffkin says is “trying to damage our reputation.”

In a comment to Inman Thursday, Compass CEO Robert Reffkin noted that investors have given his company “hundreds of millions of dollars” and “didn’t just take our word for it.” He also said that Compass has been evaluated by a third party, which verified the company’s claims.

“A third party accounting firm, Ernst & Young, was hired and performed an independent analysis of our financials and verified the numbers,” Reffkin said.

The comments come in response to claims from MoxiWorks, an open real estate tech platform, that its agents reported productivity declines after moving to Compass. MoxiWorks began digging into productivity at Compass after Reffkin made several controversial claims in a June CNBC interview, including that his agents net a 24.9-percent boost in transactions in their first year.

MoxiWorks has also criticized Compass’ market share claims and its characterization of its place in the real estate ecosystem.

In his comment Thursday, Reffkin pushed back against MoxiWorks, though he did offer some faint praise of the company.

“MoxiWorks is a company that sells software to brokerages and agents, and considers Compass a competitor so I understand why they are trying to damage our reputation,” Reffkin said. “Moreover, our largest region is NYC which doesn’t have an MLS so they can’t even access our agents business in those markets. That said, I respect MoxiWorks and they have built a strong product that they should be proud of.”

Despite the pushback against MoxiWorks, Reffkin has expressed regret about the tone of his company’s public persona. In an interview earlier this week with Inman, Reffkin said his company had used “arrogant” marketing language.

“That’s not who we are as a company,” Reffkin said. “That’s not who I am as a person.”

Email Jim Dalrymple II

Show Comments Hide Comments

Comments

Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
By submitting your email address, you agree to receive marketing emails from Inman.
Success!
Thank you for subscribing to Morning Headlines.
Back to top
×
Log in
If you created your account with Google or Facebook
Don't have an account?
Forgot your password?
No Problem

Simply enter the email address you used to create your account and click "Reset Password". You will receive additional instructions via email.

Forgot your username? If so please contact customer support at (510) 658-9252

Password Reset Confirmation

Password Reset Instructions have been sent to

Subscribe to The Weekender
Get the week's leading headlines delivered straight to your inbox.
Top headlines from around the real estate industry. Breaking news as it happens.
15 stories covering tech, special reports, video and opinion.
Unique features from hacker profiles to portal watch and video interviews.
Unique features from hacker profiles to portal watch and video interviews.
It looks like you’re already a Select Member!
To subscribe to exclusive newsletters, visit your email preferences in the account settings.
Up-to-the-minute news and interviews in your inbox, ticket discounts for Inman events and more
1-Step CheckoutPay with a credit card
By continuing, you agree to Inman’s Terms of Use and Privacy Policy.

You will be charged . Your subscription will automatically renew for on . For more details on our payment terms and how to cancel, click here.

Interested in a group subscription?
Finish setting up your subscription