The customer is always right, but what if they've been misinformed?
The customer is always right, but what if they've been misinformed?
Rachael Hite shares strategies for combatting client misinformation while maintaining close connections and positive communication
by Rachael Hite Dec 9
Stick to the facts: Why agents should hold opinions back
Opinion
Stick to the facts: Why agents should hold opinions back
You have to see the process through your clients' lenses
by Matt Ashworth Nov 10