Rethink the way you support and celebrate the agents who make your brokerage run by reimagining your agent appreciation program, First Team's Lauren Henss writes
Charlotte-based loan officer-turned-real estate agent Bobby Downey shares how he keeps his clients top of mind by offering service worthy of Chick-fil-A
Giving out gift cards, throwing holiday parties and offering a free stay in your second home (if you have one) were among suggestions from readers