When operating in crisis mode, it's easy for agents to forget the basics, gloss over certain policies and unintentionally make misleading statements. Here are some video tour mistakes to avoid if you want to stay out of legal trouble
Even a slight mistake could end up costing a lot of money; a lot of stress; and, worst of all, tarnish your reputation.
In these litigious times, the risk of lawsuits over conflicts of interest, fraudulent activity or perceived breaches of contract skyrockets
Hope for the best and prepare for the worst