• Staying calm in a heated situation allows you to remain in control.
  • Reciprocating with bad behavior might be vindicating -- and also foolish.
  • Know when enough is enough and when to abort mission.

Real estate is stressful, and with stress, our clients may exhibit personality traits we don’t expect. I recently had an experience with a difficult client that caused me to exercise some long-forgotten skills. How do you keep your senses, even when your client appears they have lost theirs? Here are four tips.

Show Comments Hide Comments


Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
Thank you for subscribing to Morning Headlines.
Back to top