Facebook listings: take a legal look before you leap
State laws, MLS rules may prohibit use of other brokers' listings
By Inman News, Monday, August 2, 2010.Real estate brokers and agents risk violating state real estate licensing laws, multiple listing service rules and the National Association of Realtos' Code of Ethics if they display listings from another broker on Facebook or other social networking websites, according to an attorney who advises multiple listing services and real estate trade associations.
Brian N. Larson, a Minnesota-based attorney and author of the blog MLS Tesseract, advises that brokers generally can't advertise another broker's listings without their permission.
Although local MLS rules may permit brokers to display a reasonable number of single copies of property listings data to prospective buyers, a Facebook post to the general public is likely to violate the rule, Larson said.
To qualify as a permitted display under IDX (Internet Data Exchange) rules, a website must belong to a broker who is a member of the MLS -- a requirement that Facebook cannot meet. Facebook is also unlikely to satisfy the requirements of Virtual Office Website (VOW) rules, Larson said, in part because brokers are required to establish a broker-consumer relationship.
Larson advises brokers who want to promote other brokers' listings on Facebook to display only links leading back to an IDX site, and to restrict such posts to Facebook "Friends" who are clients likely to be interested in a property or the properties in question.
If a Facebook page is available only to a small group of a broker's friends -- clients looking for real estate in the neighborhood in which the listing lies, for example -- they might be able to claim they are delivering listing information in the context of a brokerage relationship, Larson said. But under the laws of some states, that may still be considered advertising
A number of companies, including vFlyer, RealBird, Realtor.com, and Roost, offer tools for agents and brokers to display their own listings on Facebook.
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Submitted by Tony Fantis on August 2, 2010 - 9:32am.
Great article! A lot of people are trying to find their way in social media land, and this clears up some questions that I've heard as I've traveled and spoken for real estate technology meetups.
We, too, offer tools for agents to display not only listings but also their solds on Facebook. Agents have been looking for a way to display solds for buyers and sellers, share them with clients, and allow their clients to post the links of their new home on their own Facebook page.
With automatic IDX feeds from MLS's, there are two problems. First, most MLS's don't feed listings after they're under contract or sold. The second challenge is that MLS's don't feed sold properties to buyer's agents.
Regarding advertising other people's listings, some agents get written permission from other brokers to display their listings. It's a great way to add content, and the best way to be sure they're on the right side of the law.
Best Regards,
Tony Fantis
www.hoothut.com
HootHut Social Media for Real Estate
Submitted by Brian Larson on August 2, 2010 - 2:25pm.
Be sure to visit the original post over at www.MLSTesseract.com. There have been some good comments on it by readers.
-Brian Larson
Submitted by Derek Eisenberg on August 3, 2010 - 3:19am.
I have never seen an agent advertise other broker's listings on Facebook but I guess it exists. I certainly advertise my own all the time.
However the assertion made above is broad in nature. Facebook can comply depending on the user's settings and the way he/she uses Facebook. If a Facebookie limits his/her posts to his/her friends and the friends are all people that joined a closed group accessible by acceptance only, the broker may be ok.
Derek Eisenberg
http://www.mls2u.com