Ellie Mae signs big Southern lender to mortgage platform

Union Mortgage Group expects Encompass360 to boost compliance, customer service and efficiency

Future-Proof: Navigate Threats, Seize Opportunities at ICNY 2018 | Jan 22-26 at the Marriott Marquis, Times Square, New York

A retail mortgage lender that operates in Maryland, North Carolina, South Carolina and Virginia has chosen a software system from Ellie Mae to manage its mortgage originations with the aim of improving the lender's customer service, efficiency and compliance with rules and regulations, Ellie Mae said in an announcement today. Richmond, Va.-based Union Mortgage Group originates more than $1 billion in mortgages annually. The lender had previously been using multiple products and evaluated loan origination systems for six months before choosing Ellie Mae's Encompass360 system, the company said. “We wanted an LOS (loan origination system) that was fully integrated and had automated compliance so we could focus more time on our customers. When we saw the demonstration of Encompass360, the system sold itself,” said Rob Eastep, president and chief executive officer of Union Mortgage Group, in a statement. "We've started the implementation and expect significant improvements in our...