What's next for Redfin?

  • Lots of learning with on-demand showings, which are going slower than Kelman would like.
  • “Employee model works for us, not sure about anyone else,” he said.
  • Redfin is now in 80 markets and growing.
  • On being more collaborative with the industry: “You grow up and get along. We don’t have to give anyone the middle finger.”

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Redfin CEO Glenn Kelman has grown up, and so has his innovative Seattle-based company. He tries new things, he is constantly tweaking his model, and he spends less of his time taking shots at the industry — showing the kind of maturity that makes for a successful executive.