- Clareity conducted a survey of 205 MLSs between December 2015 and February 2016, aiming to learn more about MLS customer perspectives.
- Key metrics included system performance and uptime, technical support, vendor responsiveness and communications.
- In terms of 2015 implementations, Black Knight-Paragon and FBS led the way. Stratus Data Systems, Black Knight-Paragon XL and dynaConnections tied for first place in end-user satisfaction.
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