Clareity survey ranks top 5 MLSs of the year

Systems with only a few accounts ranked highest in user satisfaction on the company’s 15th annual survey
  • Clareity conducted a survey of 205 MLSs between December 2015 and February 2016, aiming to learn more about MLS customer perspectives.
  • Key metrics included system performance and uptime, technical support, vendor responsiveness and communications.
  • In terms of 2015 implementations, Black Knight-Paragon and FBS led the way. Stratus Data Systems, Black Knight-Paragon XL and dynaConnections tied for first place in end-user satisfaction.

The results are in — from the MLS polls, that is. Here are the top five MLSs in terms of user satisfaction, according to Clareity Consulting’s 15th Annual Customer Satisfaction Survey.