• Nothing replaces actually being present -- stop multitasking and put your phone away.
  • The best conversation drivers are typically not the most important things on your mind.
  • Use phrases like "I wrote down that you said" and "it sounds like," based on what others say to show that you're listening and that you care.

Have you ever been unfriended on Facebook or alienated because of your politics, religion, diet, habits or other personal reasons that you posted?

Have you ever been uncomfortable in conversation with a prospect, client, friend, foe or family member? Do you know deep down that you’re leaving money on the table because you avoid speaking with people?

You might be conversationally incompetent.

Fact: No skill is more important than your ability to speak competently face to face. In the social media age, millions of business people are suffering the ill effects of being addicted to digital communication — insecurity, incompetence, impatience and being irritating to others.

The result? Thousands of dollars in personal income and business lost.

In the multipart series, Tim and Julie Harris give simple rules that you can implement to immediately improve your conversational competence.

In part one, they drill down on seemingly obvious (but rarely used) strategies such as: listening more than you speak, learning to pay attention, writing down key points in conversation and putting a stop to multitasking.


Subscribe to Tim and Julie Harris’ podcast on iTunes. To learn about the topics we discussed in today’s show, join our next group-coaching event.

Tim and Julie Harris have over 20 years’ experience in real estate. Learn more about their real estate coaching and training programs at timandjulieharris.com, or schedule a free coaching call with them at freecoachingcallsforagents.com.

Email Tim Harris.

Show Comments Hide Comments


Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
Thank you for subscribing to Morning Headlines.
Back to top
Refer, reward, repeat. Share a 90-day free trial and get $$$.Refer & Earn×