• Nothing replaces actually being present -- stop multitasking and put your phone away.
  • The best conversation drivers are typically not the most important things on your mind.
  • Use phrases like "I wrote down that you said" and "it sounds like," based on what others say to show that you're listening and that you care.

Have you ever been unfriended on Facebook or alienated because of your politics, religion, diet, habits or other personal reasons that you posted?

Have you ever been uncomfortable in conversation with a prospect, client, friend, foe or family member? Do you know deep down that you’re leaving money on the table because you avoid speaking with people?

You might be conversationally incompetent.

Fact: No skill is more important than your ability to speak competently face to face. In the social media age, millions of business people are suffering the ill effects of being addicted to digital communication — insecurity, incompetence, impatience and being irritating to others.

The result? Thousands of dollars in personal income and business lost.

In the multipart series, Tim and Julie Harris give simple rules that you can implement to immediately improve your conversational competence.

In part one, they drill down on seemingly obvious (but rarely used) strategies such as: listening more than you speak, learning to pay attention, writing down key points in conversation and putting a stop to multitasking.


Subscribe to Tim and Julie Harris’ podcast on iTunes. To learn about the topics we discussed in today’s show, join our next group-coaching event.

Tim and Julie Harris have over 20 years’ experience in real estate. Learn more about their real estate coaching and training programs at timandjulieharris.com, or schedule a free coaching call with them at freecoachingcallsforagents.com.

Email Tim Harris.

Show Comments Hide Comments


Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
By submitting your email address, you agree to receive marketing emails from Inman.
Thank you for subscribing to Morning Headlines.
Back to top
Only 3 days left to register for Inman Connect Las Vegas before prices go up! Don't miss the premier event for real estate pros.Register Now ×
Limited Time Offer: Get 1 year of Inman Select for $199SUBSCRIBE×
Log in
If you created your account with Google or Facebook
Don't have an account?
Forgot your password?
No Problem

Simply enter the email address you used to create your account and click "Reset Password". You will receive additional instructions via email.

Forgot your username? If so please contact customer support at (510) 658-9252

Password Reset Confirmation

Password Reset Instructions have been sent to

Subscribe to The Weekender
Get the week's leading headlines delivered straight to your inbox.
Top headlines from around the real estate industry. Breaking news as it happens.
15 stories covering tech, special reports, video and opinion.
Unique features from hacker profiles to portal watch and video interviews.
Unique features from hacker profiles to portal watch and video interviews.
It looks like you’re already a Select Member!
To subscribe to exclusive newsletters, visit your email preferences in the account settings.
Up-to-the-minute news and interviews in your inbox, ticket discounts for Inman events and more
1-Step CheckoutPay with a credit card
By continuing, you agree to Inman’s Terms of Use and Privacy Policy.

You will be charged . Your subscription will automatically renew for on . For more details on our payment terms and how to cancel, click here.

Interested in a group subscription?
Finish setting up your subscription