Best practices for starting and keeping client relationships

  • During a panel at Inman Connect San Francisco, Matt Beall of Hawaii Life real estate and Houston Realtor Jena Casey outlined three things to help build and keep client relationships.
  • Casey keeps tabs on her former homebuyers and asks them to update her on the state of the house.
  • Beall said he'll massage a lead before handing it off to an agent, stressing the importance of learning a client's behavior before taking the dive.

Big plans for business in 2018?
Give yourself the tools to own the new year at Connect SF, July 17-20, 2018

Client relationships — everyone talks about them, but they don’t necessarily maintain them to the best of their abilities.