Re/Max and Quicken Loans in court battle over MSA gone wrong

  • A marketing service arrangement between Quicken and Re/Max has ended in two breach-of-contract lawsuits, one filed by each company.
  • Quicken claims that Re/Max misled it about the value of the arrangement. Re/Max claims that Quicken failed to honor the agreement.

For about four years, the Consumer Financial Protection Bureau (CFPB) has put marketing service agreements (MSAs) between real estate brokers, mortgage lenders and settlement service providers under a microscope, causing confusion and strife in the compliance world by ratcheting up its Real Estate Settlement Procedures Act (RESPA) litmus test for affiliated partnerships.