Agent, you could have done better: My Harvey story

  • You don't need to wear an S on your chest to make an impact; just offer advice, direction and resources when you can.
  • Your reaction when disaster strikes could make or break your client relationships.

Big plans for business in 2018?
Give yourself the tools to own the new year at Connect SF, July 17-20, 2018

I didn’t sleep a wink on the night of August 27. My racing heart, knotted stomach and restless nerves kept me company as I stared at the weather radar for hours on end; Hurricane Harvey was pummelling my city, and there was nothing anyone could do but wait … and wait … and wait some more. In the hours, days and weeks that followed, I learned firsthand that the real estate agent plays a very important role in the recovery process that happens after a disaster — but whether that role is a help or a hindrance is completely dependent upon the agent’s attitude.