Josh Team, who had been serving as the president of Keller Williams since January 2019, announced his decision Monday on Facebook.

Keller Williams President Josh Team has announced on Facebook that he’s leaving the company. Team had been serving in the role since January 2019, when he was promoted to president in the wake of CEO John Davis’ departure, in a move that also saw Gary Keller elevated to the role of CEO.

Keller has since stepped into an executive chairman role as part of a company reorganization in 2020. 

Team confirmed his departure on his personal Facebook page. He did not give a reason for his decision to leave the company.

“After weeks of thoughtful reflection, several conversations, and looking into the future; I’ve decided to move on to my next opportunity from Keller Williams. In conversations with Gary, Carl, and the team we all mutually agreed to a plan where I’ll be helping in the transition over the next couple of weeks. I’m grateful for everything Keller Williams has given me and my family, and all the great relationships I’ve fostered. I can’t wait to cheer for the red & white as a fan!”

Team’s decision to step away from the company comes a week after Keller Williams held its virtual family reunion event which featured Team in a prominent role.

The company underwent a massive leadership shuffle in October, which saw the creation of a new parent company, KWx. Keller was named the executive chairman of KWx and the company hired Carl Liebert, a retail, financial services and industrial services veteran, as CEO of the newly created KWx.

Team remained president despite all the movement, and the company said at the time that Keller’s duties as the former Keller Williams chairman would be transferred to Team.

Team joined Keller Williams in 2015 as the company’s chief innovation officer, where he oversaw the development of the company’s propriety technology. As technology shifted to become more of the focus of the company’s internal efforts, Team was elevated to the role of president.

Under Team, Keller Williams has rolled out a completely revamped consumer-facing experience — including a new website and app — and built a technology platform anchored by its artificial intelligence-powered customer relationship management tool Command and Keller Cloud.

The consistent launch schedule has not been without its hiccups, however, which recently led the company to announce it was slowing the rollout of new features and would spend the first few months of 2021 stabilizing the platform.

“I’m really excited and proud of the progress that we’ve made in building our technology platform, but we also know that we have some really important issues to resolve,” Keller said during the Family Reunion event last week. 

The company is also facing a lawsuit from a former technology vendor TPI Cloud Hosting, that claims the franchisor hired TPI Cloud Hosting to build its consumer-facing app, never paid, then copied the company’s prototype for its own proprietary app development.

In a statement, Gary Keller thanked Team for his contributions and wished him “all the best as he moves on to the next chapter in his career.”

“As president of KW, Josh built strong relationships with our associates, working to understand and meet their needs,” Keller said, in a statement. “He was an advocate for moving technology forward to help KWRI agents remain competitive in an evolving digital market.” said Keller.

“He led the company during a time when agents experienced their most productive quarter ever,” Keller added.  “We thank Josh for perspective and his contributions.”

In a separate letter to agents, Keller confirmed the decision was “mutual and amicable.”

Email Patrick Kearns

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