As the embers of the fires of crisis continue to glow, the best leaders are already in the process of rebuilding to be bigger and better to weather the storms of tomorrow
Working from home is very quickly becoming the norm in today's world. To make sure you're keeping productivity levels up, here are a few things you'll need to double down on when managing a team virtually
Even though nobody knows what lies ahead, a great leader should be capable of reacting effectively when faced with uncertainty. Here's what excellent crisis leadership looks like in a time like this
A positive team experience can reduce turnover, increase productivity and boost customer satisfaction. Here are 20 things you should be thinking about when cultivating a dynamic environment for your team
Creating a culture of accountability is the single most important key to increasing the per-person productivity on your team
What is important is you (and each of the agents on your team) is the need to have something to fall back on to generate new business.
We will return to a business when we get what we expect. We refer businesses when we get more than we expected.