Kellie's Stories

Agents today spend a good part of their time solving issues to ease their buyers’ concerns. Agents need to be able to put their clients at ease during this emotional rollercoaster of the a process.

Oct 10

Many buyers believe that the path buying a great home is purchasing a foreclosure. For a buyer who has done his or her homework, a foreclosed home can be a great buy. Often, buyers are misinformed about the realities of the foreclosure process.

Jul 29

Purchasing a home can be overwhelming and exciting for a new buyer. As freshly minted homeowners, buyers are often wrapped up in all the pleasantries that homeownership affords. Finding the perfect housewarming gift can be a fun task for an agent — now that the hard part is over. Here are 10 ideas to get you started.

Jun 15

Real estate is stressful, and with stress, our clients may exhibit personality traits we don’t expect. I recently had an experience with a difficult client that caused me to exercise some long-forgotten skills. How do you keep your senses, even when your client appears they have lost theirs? Here are four tips.

Apr 19

New agents leave school armed with basic knowledge about real estate rules and laws. Then they go off into the wild, wonderful world of real estate with the expectation that they will find their agency and hit the ground running.

Feb 29
Respect and high-quality customer service goes a long way
Jan 27

I was at an event recently when someone making small talk asked me what I did for a living. When I replied I was a real estate agent, the small talk quickly turned from mindless banter to a head nod and smirk.

Nov 18

Real estate can be unpredictable, and when working with clients, the plans we have in our head don’t always play out accordingly. At one time or another, we all have encountered the awkward and uncomfortable moments that make us shake our heads.

Oct 8