Respect and high-quality customer service goes a long way

Plus outside-the-box marketing ideas and examples

The reality of real estate can be unpredictable

Negotiating is all about give and take

Strong leadership helps buyers stay the course

In this ever-changing market, showing customers our worth is vital to our business

Kellie Tinnin looks back to when she was a new agent and gives herself some advice

It isn't always easy, but the golden rule must always apply in real estate relationships