7 strategies for making peace with an angry client
What do you do in the face of a client meltdown? Find out how to develop a strategy for defusing disputes in a positive way
by Bernice Ross Jun 24
tug of war, fight, argument, conflict
Getting all the facts before taking a stand leads to quicker, cleaner resolutions
by Matthew Szalecki Feb 18
10 tips for making 2020 your best year yet
You can't always control where life takes you, but you can change your attitude
by Bernice Ross Dec 30