Bookending your conversations with polite greetings and salutations ensures that you’re communicating more effectively while building better relationships
Christy Murdock shares essential phone etiquette tips to enhance client relationships and close more deals, including do’s and don’ts, preparation strategies and follow-up techniques
Opinion
No matter the reason for parting ways with a brokerage, there’s a right way and a wrong way to make a change. Here’s how to leave on good terms, even when it's complicated
Opinion
Here's a quick-hit list to help everyone be better behaved in the office, online and during the transaction process
Manners have changed in recent years, accelerated by COVID and pandemic shutdowns. We asked you: What are the rules of behavior that have gone by the wayside, and what are the new rules that may not have been formalized yet?
Opinion
With so many platforms and processes, you need to keep up with the rules — both old and new. Here you’ll find ways to put your best foot forward in-person and online
Opinion
Savvy agents avoid common pitfalls that can derail a deal, many of which arise before negotiations even start