RE/MAX has national TV to itself
No other franchises ran ads in Q1 2009
By Inman News, Tuesday, June 9, 2009.RE/MAX International Inc. was the only real estate franchise promoting its brand in national television advertisements during the first three months of the year, the company said in announcing a new series of 30-second spots.
Last year, RE/MAX had a 50 percent share of national TV ad impressions generated by real estate franchises, the company said, citing figures from Nielsen Monitor-Plus.
Century 21 was next with 23 percent, followed by Coldwell Banker (21 percent), and ERA and Prudential, which each had 3 percent of national TV ad impressions in the category.
Impressions are an estimate of how many times an ad is seen, which depends largely on how often it airs and the popularity of the program it appears on.
A number of brokerages have stepped up their online marketing presence during the downturn, sometimes in conjunction with reduced expenditures on advertising in traditional media like print and television.
After Century 21 announced in January that it would stop running national TV ads to increase the company's online presence (see story), RE/MAX International claimed it had the national television advertising market virtually to itself in the first quarter of 2009 (see story).
Coldwell Banker -- which according to Nielsen Monitor-Plus was one of five national real estate franchises running national television ads in 2008 -- reports that it began a national TV ad campaign on March 30, the final day of the first quarter. ERA, another company under the Realogy Corp. umbrella, stopped running ads on the national broadcast networks three years ago (see story).
While Century 21 and ERA have said they get more bang for their buck from online advertising, RE/MAX is trumpeting its dominant position in national TV advertising as a competitive advantage.
"While many of the real estate industry’s biggest players are scaling back their TV buys due to economic realities ... RE/MAX remains committed to being visible where consumers still spend a significant amount of their leisure time -- in front of a television set," RE/MAX boasted in a press release.
The press release was tied to three new 30-second spots featuring "straight talk" from RE/MAX Chief Executive Officer Margaret Kelly, that are running during prime-time network programming, newscasts and cable TV. The ads are posted on RE/MAX's YouTube channel.
In one of the spots, Kelly urges homeowners who have been worried about what their property may be worth -- or would-be homebuyers wondering if their dream home may now be affordable -- to "ask a RE/MAX agent, or go to RE/MAX.com."
"We've all heard about the trouble in the housing industry," Kelly says in the ad. "The fact is, with all the talk of a national real estate market, your town, your neighborhood, your home, or the home you'd like to buy are each unique. The national conversation may not apply at all."
RE/MAX says it "vigorously promotes its brand" with a mix of television, cable, radio, print and Internet advertising, and has recently made the move into social networking. In addition to YouTube, RE/MAX also maintains a presence on Twitter, Facebook and LinkedIn.
Correction: Coldwell Banker reports that it did have a TV advertising presence in first-quarter 2009 -- it began a TV ad campaign on March 30, the final day of the first quarter. This article has been updated.
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Submitted by Victor Lund on June 9, 2009 - 6:35am.
If the website traffic is any indicator, Century 21 has not lost any ground to remax.com as a result of pulling their TV advertising. The sites are remarkably consistent in their traffic numbers. Since I cannot add a graph to this comment, you will need to look at the chart at compete.com
http://siteanalytics.compete.com/remax.com+century21.com/
The two sites pace each other remarkably well together.
What is interesting to me is that the shift to web advertising does not seem to have made an impact at century21.com either. My understanding from articles published at inman.com in the past is that Century 21 is pushing advertising at realtor.com - perhaps zillow, trulia, and realestate.yahoo.com might be offered a lifeline at some of that business.
Victor Lund
Partner
WAV Group
http://waves.wavgroup.com
http://www.wavgroup.com
Submitted by Matt Carter on June 10, 2009 - 12:03pm.
Latest numbers from Hitwise out today (see story) show ZipRealty.com remains the top real estate brokerage Web site. ZipRealty.com was fourth on the Hitwise Top 20 in May (behind Realtor.com, Yahoo! Real Estate and Zillow), with 2.60 percent market share of traffic to Web sites in the real estate category. REMAX.com is holding steady at #5 with 2.26 percent market share. ColdwellBanker.com is climbing the Hitwise Top 20 list -- they are at 12, up from 19 in February, with 1.34 percent market share. Century21.com is at 13 but about even with ColdwellBanker.com with 1.32 percent market share. Redfin.com, which was 31 in February, has just broken into Hitwise Top 20 with 0.8 percent market share.Submitted by Jon Sagrillo on June 11, 2009 - 11:15am.
With 97% brand awareness and an industry-leading 60% in future usage consideration among active market consumers (*2008 Ad Track Study conducted by Millward Brown), it is safe to say that CENTURY 21® enjoys a unique and special place in the minds of American consumers.
In regard to the brand's decision to take a leadership position by moving its advertising online, read Bev Thorne's Q&A from this year's NYC Search Engine Strategies Conference, "Budget Migration: Going Digital Without Impacting Your Brand." http://digg.com/u15S74 or watch her YouTube interview on the subject outside the panel http://digg.com/u15Qiq. The positive trends that validated this bold move continue, through May of this year, CENTURY 21® has achieved a 47% increase in online leads.
CENTURY 21 continues to take the lead by innovating in the social media space with its recently released C21 Communities (www.century21.com/communities) social media platform.
- Ad Age "Social Media is the New TV" http://digg.com/u15S50.
- Future of Real Estate Marketing's Joel Burslem http://digg.com/u13557 writes, "I love that the brand is seeking to redefine itself with all of these social elements in place."
CENTURY 21 was the first national real estate franchise on television and television continues to be a great vehicle for reaching the masses and building brand awareness; however, given CENTURY 21’s nearly universal brand name recognition, increased utilization of a more targeted, focused medium is a better and more productive strategy for our brand to reach consumers. We remain confident that others will follow our lead.