Dustin Oldfather: ‘At the end of the day, it’s still important to have an agent protect your interests’

The team approach and changing role of the agent with a brokerage CEO

Future-Proof: Navigate Threats, Seize Opportunities at ICNY 2018 | Jan 22-26 at the Marriott Marquis, Times Square, New York

Inman is interviewing real estate leaders. Here's Dustin Oldfather, CEO at The Oldfather Group of Ocean Atlantic Sotheby's International Realty. What’s been the biggest obstacle your business has encountered, and how have you dealt with it? Attracting the right people and helping them into roles that suit their strengths and building systems that support them. We deal with it every day. As our style has evolved, it has become easier to articulate what we do and how we do it, and that means having a dirty uniform. Not everyone can work that way. It gets back to our blue-collar nature. We love dynamic, talented people who work hard and take what they do seriously while having a little fun along the way. The longer we do it, the luckier we get to find the right people -- the right people more often approach us now. It's a grow-and-shed process, much like all of healthy living. What puzzles you most about the industry? Why we -- the National Association of Realtors a...