Dotloop unveils new data privacy guarantee

Privacy policy guarantees user data won't be used for Zillow Group products without permission
  • Dotloop, owned by Zillow Group, has unveiled a new privacy policy guarantee stating that dotloop customers own all their data and dotloop won't use the data without dotloop customers' permission.
  • The guarantee appears to be designed to ease the concerns of some agents that Zillow Group will use their data for products and services without their consent.

Dotloop, a digital transaction management provider that was acquired by Zillow Group earlier this year, has unveiled a new privacy policy guarantee stating that dotloop customers own all their data and dotloop won’t use the data without dotloop customers’ permission. Zillow Group appears to have introduced the “Dotloop Data Privacy Guarantee” to ease the concerns of some agents that Zillow might use data they’ve entered into dotloop to build or improve the real estate firm’s services and products, such as the Zestimate, without their consent.