How to keep a billionaire client coming back for more

One and Only Realty's Gennady Perepada has found a way to endear himself to luxury clients with his "no job is too small"concierge service.
  • In a crowded market, find out what extra service you can deliver to help your client's pain points.
  • This extra service may prove a good way to stay in touch with your clients between deals.
  • If you are a buyer's agent and a listing agent, only take on listings you really rate.

Are the clients of New York agent Gennady Perepada billionaires or just millionaires? He doesn’t think this question is relevant. When you are dealing with the wealthy, money is not mentioned until absolutely necessary.