'But my Zestimate is higher than that': 11 ways to respond

  • Zestimates do not take the finishes or updates into account -- the insides of the properties.
  • Agents should describe to sellers how the Zestimate is calculated, and they can use the explanations on Zillow's own website.

You’re in the listing presentation, showing your potential clients the comparable listings in their neighborhood and making a recommendation about price, and it comes — the statement you’ve been dreading: “But Zillow’s Zestimate puts our house at $X higher than that price.”