A client's sudden death: How a real estate agent navigated the unthinkable

Aaron Smith from The Keyes Company dropped everything and took a family under his wing
  • A deal in the worst circumstances may be resuscitated with a caring and determined approach.

Last November, Miami agent Aaron Smith with The Keyes Company got a call from the New York Police Department on a Saturday morning. His client, the buyer of a luxury apartment in downtown Miami, had been found dead of a heart attack in his New York hotel room.