Travelers are now able to see the true cost of a booking, cleaning fees and all. More upcoming changes seek to control what hosts can require their guests to do at checkout.

New markets require new approaches and tactics. Experts and industry leaders take the stage at Inman Connect New York in January to help navigate the market shift — and prepare for the next one. Meet the moment and join us. Register here.

Cleaning fees now included.

Six weeks after Airbnb CEO Brian Chesky said his company would allow users to see the true price of a booking, the company launched the new feature on Wednesday.

Users who want to shop by base nightly rate can still do so. Guests can also choose to see what a stay will cost, including the cleaning fees and the up to 14.2 percent fee Airbnb charges guests on each booking.

Everything except the local taxes charged per booking is now included under the total pricing feature.

“One of the things we’ve been hearing from guests and we heard it loud and clear, is that people would like a little more transparency about what they’re actually paying,” Chesky said during a call with investors last month

Not only did the company expect to satisfy guests who have been looking for more transparency and fewer surprises during checkout, Chesky said Airbnb expects bookings to go up as part of changes around pricing the company started rolling out with Wednesday’s release.

“If we do all of this, I do believe the prices will get even more competitive,” Chesky said in November. “As prices get more competitive, conversion rate goes up and if conversion rate goes up bookings go up.” 

Some onlookers were quick to point out that Airbnb isn’t including every element of a booking, notably taxes that are often displayed as part of airline and hotel bookings.

Chesky has said the company was likely to show the total price except for the taxes, “since prices in the U.S. are typically displayed pre-tax.”

Wednesday’s update was the first of more to come that are aimed in part at driving down the price of bookings, Chesky said.

In 2023, Airbnb plans to give people who host on Airbnb tools to understand the prices their guests are paying. The goal, the company said, is to allow hosts to set competitive prices.

Chesky said earlier that the Airbnb search algorithm would soon give preference to homes that guests have previously said are a good value for the money. Guests soon will also be able to see a host’s list of checkout requirements.

“Guests should not have to do unreasonable checkout tasks such as stripping the beds, doing the laundry, or vacuuming when leaving their Airbnb,” the company said. “But we think it’s reasonable to ask guests to turn off the lights, throw food in the trash, and lock the doors — just like they would when leaving their own home.”

Email Taylor Anderson

Get Inman’s Property Portfolio Newsletter delivered right to your inbox. A weekly roundup of news that real estate investors need to stay on top, delivered every Tuesday. Click here to subscribe.

Show Comments Hide Comments

Comments

Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
By submitting your email address, you agree to receive marketing emails from Inman.
Success!
Thank you for subscribing to Morning Headlines.
Back to top
Only 3 days left to register for Inman Connect Las Vegas before prices go up! Don't miss the premier event for real estate pros.Register Now ×
Limited Time Offer: Get 1 year of Inman Select for $199SUBSCRIBE×
Log in
If you created your account with Google or Facebook
Don't have an account?
Forgot your password?
No Problem

Simply enter the email address you used to create your account and click "Reset Password". You will receive additional instructions via email.

Forgot your username? If so please contact customer support at (510) 658-9252

Password Reset Confirmation

Password Reset Instructions have been sent to

Subscribe to The Weekender
Get the week's leading headlines delivered straight to your inbox.
Top headlines from around the real estate industry. Breaking news as it happens.
15 stories covering tech, special reports, video and opinion.
Unique features from hacker profiles to portal watch and video interviews.
Unique features from hacker profiles to portal watch and video interviews.
It looks like you’re already a Select Member!
To subscribe to exclusive newsletters, visit your email preferences in the account settings.
Up-to-the-minute news and interviews in your inbox, ticket discounts for Inman events and more
1-Step CheckoutPay with a credit card
By continuing, you agree to Inman’s Terms of Use and Privacy Policy.

You will be charged . Your subscription will automatically renew for on . For more details on our payment terms and how to cancel, click here.

Interested in a group subscription?
Finish setting up your subscription
×