Mark McLaughlin: Client trust is all that matters — all else is 'noise'
Compass' chief real estate strategist speaks this week at the Compass RETREAT on 'The Future of the Industry and Client Representation.' In a recent conversation, he shared his insights
by Lillian Dickerson Nov 16
Are things feeling off? How to reset expectations with a client mid-relationship
Opinion
Find out how to have those important conversations and provide timely information to successfully reset client expectations
by Stan Ponte Jul 25
8 mistakes agents make that take them off track and how to avoid them 
Opinion
There are lots of things you can do to build your business with balance. Here's how to stay focused, productive and smiling
by Darryl Davis Apr 25
Lesson Learned: Relationships matter most in this business
Find out why Douglas Elliman’s Lindsay Barton Barrett believes that relationships are the backbone of a great real estate business
by Christy Murdock Oct 25
32 pieces of advice for new and aspiring real estate agents
Veteran real estate professionals share what it takes to build a business, forge relationships, manage finances and create a mindset built for success
by Marian McPherson Sep 9
A seasoned coach on why small group training gets results
Real estate coach Mike Pallin shares how he broke into the field, why he keeps prices low and why eight is the magic number for group sessions
9 tips for making sure your client relationships aren't 'complicated'
Use these top reminders to keep your relationships on an even keel
by John Giffen Jul 14
3 ways coaching can help you be a better agent
Opinion
There are several reasons professional coaching works, a few of which center on accountability, confidence and a never-stop-learning mindset
by Troy Palmquist Apr 5
6 ICNY takeaways this KW broker took to heart
From emotional intelligence and relationship building, to inspirational talent and varying success formulas, ICNY 19 was a lesson in real estate life
by Adam Hergenrother Feb 15
Dear real estate agents: Here's the difference between relationships and leads
Opinion
The long-term rewards will be greater if you prioritize building a strong referral network over following cold leads
by Sean Z Becker Apr 19
Are your client relationships impervious to technology?
Opinion
Show genuine kindness and empathy, and you'll always be more valuable than computers
by Matt Bonelli Jun 12
2 quick tips to make your client relationships even stronger
Want to be more than just another agent? Here's how.
by Inman May 25
Why good customer service is not enough
Agents can use these four metrics to gauge their efforts
by Brian Rayl Jan 19
3 reasons to invest your time and money in client relationships instead of leads
Simply put, your network's individual needs are more valuable
by Will Caldwell Aug 20