There's no agent training for dealing with client emotions, but good intentions and genuine concern can get you though even the toughest situations
How one agent -- and several clients -- benefited from a blunder
Be careful about unleashing the canines -- things could get deadly
This agent thought his seller was just sleeping, but the situation turned out to be tragic
You might be sure the listing is bad, but not all clients are willing to listen
Maybe you shouldn't let your clients check out homes unsupervised
Opinion
They didn't tell you about squatters, tempers and scary threats in those real estate books, did they?