Clear Capital's latest innovation can help better mortgage underwriting
'Overall customer satisfaction with primary mortgage originators has dropped 5 points (on a 1,000-point scale) this year, driven largely by declines in satisfaction with the refinancing process,' JD Power
by Craig C. Rowe Feb 11
Agent’s reputation, social media matter most to clients: study
The JD Power satisfaction survey also ranked Century 21 highest among first-time buyers and sellers
by Lew Sichelman Nov 28
What's the No. 1 thing today's borrowers want? Faster response times
Believe it or not, it doesn't take much to keep future buyers happy, according to a survey from J.D. Power
by Lew Sichelman Nov 14
Why aren't borrowers happier with their mortgage providers?
The new breed of first-time and young borrowers expect more than they seem to be getting
by Lew Sichelman Jul 28
Millennial buyers embrace mortgage tech -- but still crave personal touch
JD Power study says lenders still have a long way to go in using technology to address pain points in mortgage transaction
by Amy Tankersley Nov 16