the inman files

Smith is retiring at the close of 2017, with Capital One credit card exec Ryan Schneider set to take over

With billions of dollars up for grabs, you'd expect a better industry showing on the Forbes 400

The bureaucratic anguish of negotiating with an adjuster can be as stressful as the catastrophe

How digital authentication tools -- though invasive -- will prevent fraud before it happens

What's a traditional broker to do?

The onetime real-estate incumbent is feeling the pinch from Facebook and Nextdoor on one side, and Opendoor and Knock on the other

Don’t be too quick to judge the Opendoor on-demand strategy

Why we should pull the plug on this expensive and risky effort

Goldberg inherits a haunted house while a legacy franchise attempts to ditch its tired brand

City slicker Howard Lorber and low-profile Bill Foley are making big plays and gobbling up high-profile brokerages

Our purchase offer was a 45-day close at full price. What could possibly go wrong? Lots.