First-timers 'significantly' less satisfied with mortgage lenders
Homebuyers don't just want good rates. They want lenders to solve problems that will keep them from getting to the closing table, annual JD Power mortgage customer satisfaction survey finds
by Matt Carter Nov 16
US Bank, UWM join movement to boost minority lending
With Fannie and Freddie leading the charge, a growing number of lenders are using special purpose credit programs to boost homeownership in underserved communities
by Matt Carter Jul 13
Homeowners often miffed if lenders outsource servicing: Study
J.D. Power's annual Mortgage Servicer Satisfaction Study finds customer satisfaction is 26% higher when mortgages are originated and serviced by the same company
by Matt Carter Jul 28
Survey: Mortgage refi crush exposed dangers of digital-heavy approach
JD Power finds customer satisfaction is highest when lenders employ the right mix of technology and personal interactions
by Matt Carter Nov 11
Keep your eye on these top 10 purchase lenders this year
The lenders who took the most market share in purchase mortgages in 2020 are best prepared to dominate lending in 2021
by Kelsey Ramírez Apr 14
These are the mortgage lenders that dominated refinances in 2020
Mortgage lenders saw record volume in 2020, with refinances leading the way. Here are the lenders that dominated refinances last year, according to the Mortgage Bankers Association
by Kelsey Ramírez Apr 14
The top 10 independent mortgage brokers gaining market share
Mortgage brokers claimed more than 20 percent of market share for the first time in over a decade this January, and these companies are leading the charge
by Matt Carter Apr 13
Fannie Mae discrimination lawsuit could have repercussions for agents
Some agents and brokers who list the GSE's homes could find themselves directly in the line of fire
by Amy Tankersley Dec 6
Wall Street
As the Dodd-Frank Act has made lending regulations more rigorous, other entities are getting in on the action
by Octavio Nuiry Nov 1