Agent

Podcast: Polishing your conversational competence in the digital age (part 2)

The only way to build trust is to be genuine
  • Listen with the intent of understanding, versus being ready with what to say next.
  • If you don't know something, just say so.
  • Have scripts you can rely on in moments when you feel backed into a corner.

Learn the New Luxury Playbook at Luxury Connect | October 18-19 at the Beverly Hills Hotel

If you avoid speaking to people face to face because it makes you uncomfortable, you could be losing major dollars and business. Opportunities to communicate online abound, but that doesn’t make your real-life people skills any less important.

Not being able to build effective rapport is costing you clients and possibly valuable personal relationships. In case you missed part one, today we’re discussing more techniques to raise your level of conversational competence — from social media manners to expanding your horizons and vocabulary.

How many of these do you need to implement to stand out from the competition?

Subscribe to Tim and Julie Harris’ podcast on iTunes. To learn about the topics we discussed in today’s show, join our next group-coaching event.

Tim and Julie Harris have over 20 years’ experience in real estate. Learn more about their real estate coaching and training programs at timandjulieharris.com, or schedule a free coaching call with them at freecoachingcallsforagents.com.

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Email Tim Harris.