In this Monday column, Christy Murdock Edgar asks agents across the nation to share the lessons they’ve learned during their time in the industry. This week, proud Florida native and former healthcare provider, broker-owner Ophelia “Opey” Angelone.

Ophelia

Ophelia “Opey” Angelone

In this weekly column, real estate agents across the nation share stories of the lessons they’ve learned during their time in the industry.

A Florida native and descendant of Florida pioneers, Ophelia “Opey” Angelone has deep roots in her corner of The Sunshine State.

As a former healthcare provider, this broker brings compassion and kindness to the practice of real estate, while also keeping an eye on the details that make such a difference to the bottom line.

Find out how she covers all of her bases while forging connections with clients and colleagues.

How long have you been in the business?

In January of 2004, I was a healthcare provider doing hospice home visits and decided I needed a change. Like many agents, I thought real estate would allow me to work when I want and have lots of free time. (Haha!)

Where do you see yourself in 5 years?

Right now my focus is on getting approved to be an instructor for Florida Association of Realtors (FAR). I have a small boutique office with six agents and I would also like to grow that to 10. That’s plenty for me!

What’s one big lesson you’ve learned in real estate?

Make sure everything is initialed, and make sure everyone gets a copy.

How did you learn it?

I had a deal with a large parcel of land about eight years ago. The buyer was a surveyor and the seller was a bank, since the property was a foreclosure.

I had both sides, and this particular piece had recorded restrictions. The buyer agreed that he understood that even though there was no active homeowners association, it didn’t matter because the restrictions were recorded, and if the owners wanted to start an HOA again, they could.

Luckily, I had him initial that he understood what I said.

The day before closing the buyer got cold feet. He called and told me he wanted to commercial farm the land, and I reminded him that the restrictions would not allow any commercial farming.

He got upset and said I never told him, and he was getting an attorney. He did that very thing. The only reason we won the suit was because I had him initial the HOA documents, and he got a copy.

It’s super important to give buyers a copy of everything they initial and keep a copy. The judge agreed with the us, and it cost the buyer the deposit (he did not close) and all court costs and attorney fees.

An important part of this conversation was that I told him if he went ahead and closed and really didn’t want the property, I would sell it for him for no commission to help him out. He declined and ended up losing over $20,000 with nothing to show for it.

What advice would you give to new agents?

  1. Take lots of classes: The more knowledge you can absorb, the easier the job will be. Get designations! The extra education is a perk even if it’s just for your own knowledge.
  2. Pay attention, and be nice: I feel like being nice is super important, especially to those challenging people — whether they are agents, buyers or sellers — who need extra love. We all know the type. I tell my agents: Until you have walked in someone else’s shoes, you really don’t know what’s going on in their life.
  3. Work together with your fellow agents: There is plenty of work for all of us!

Finally, one of my favorite quotes is from Zig Ziglar: “There are no traffic jams on the extra mile.”

Christy Murdock Edgar is a Realtor, freelance writer, coach, and consultant with Writing Real Estate. Follow Writing Real Estate on FacebookTwitter or Instagram.

Show Comments Hide Comments

Comments

Sign up for Inman’s Morning Headlines
What you need to know to start your day with all the latest industry developments
By submitting your email address, you agree to receive marketing emails from Inman.
Success!
Thank you for subscribing to Morning Headlines.
Back to top
Hear from Realogy, Pacaso, SERHANT., Spotify, Redfin, Douglas Elliman, and 100+ more leaders at ICNY.Register now×
Limited time: Get 30 days of Inman Select for $5.SUBSCRIBE×
Log in
If you created your account with Google or Facebook
Don't have an account?
Forgot your password?
No Problem

Simply enter the email address you used to create your account and click "Reset Password". You will receive additional instructions via email.

Forgot your username? If so please contact customer support at (510) 658-9252

Password Reset Confirmation

Password Reset Instructions have been sent to

Subscribe to The Weekender
Get the week's leading headlines delivered straight to your inbox.
Top headlines from around the real estate industry. Breaking news as it happens.
15 stories covering tech, special reports, video and opinion.
Unique features from hacker profiles to portal watch and video interviews.
Unique features from hacker profiles to portal watch and video interviews.
It looks like you’re already a Select Member!
To subscribe to exclusive newsletters, visit your email preferences in the account settings.
Up-to-the-minute news and interviews in your inbox, ticket discounts for Inman events and more
1-Step CheckoutPay with a credit card
By continuing, you agree to Inman’s Terms of Use and Privacy Policy.

You will be charged . Your subscription will automatically renew for on . For more details on our payment terms and how to cancel, click here.

Interested in a group subscription?
Finish setting up your subscription