6 ICNY takeaways this KW broker took to heart

From emotional intelligence and relationship building, to inspirational talent and varying success formulas, ICNY 19 was a lesson in real estate life

Inman Connect New York 2019 left us with many lessons centered around the customer experience. From emotional intelligence and fiduciary responsibilities, to using tech in a way that enhances agent services instead of replacing them, here are six off-the-beaten-path ICNY takeaways.