The number of accidental landlords is on the rise, RentRedi’s Ryan Barone writes. Here’s how to help your seller clients make the transition successfully.

The accidental landlord trend is real.

Accidental landlords now account for more of the listed rental stock than at any point since 2022. The reasons vary:

  • Seller clients choosing to hold onto their properties and rent them out
  • Investors adding to their portfolios
  • Homeowners who aren’t ready to let go of a low mortgage rate or who want rental income while they wait for the right time to sell.

Whatever the reason, it represents a client relationship you don’t want to leave on the table. 

For agent-investors, this creates a client advisory opportunity that you should be positioned to take. Bonus points if you already self-manage rental properties, because you’re in a position to offer something genuinely useful: operational guidance from someone who’s actually done it.

Agents who can speak to that deepen client relationships well past the closing table. Here’s what the first 90 days of a tenancy should look like, and what you can tell clients who are figuring this out for the first time.

Screen before you hand over the keys

While the natural instinct for a first-time landlord may be to fill the vacancy quickly and sort out the details later, that can be an expensive misstep. Data collected over four years shows that renters who were screened through the platform paid their first rent 17 days faster than those who weren’t screened, and they paid on time at a 90 percent rate, seven percentage points higher than unscreened renters.

For someone still carrying a mortgage on the property they’re trying to rent, a faster first payment and consistent on-time payments after that are game changers.

A thorough screening process today — credit, criminal, eviction history, income verification — determines whether the duration of the lease runs smoothly or becomes a lesson in tenant law. Agent-investors can show a lot of value to their clients by walking them through exactly what to look for and why each piece matters. 

Encourage automated rent collection habits

Most first-time landlords assume renters will just pay on time. Some will. Many won’t, not because of bad intent, but because manual payment systems create friction, and friction creates delays.

The fix is simple, and it’s one of the highest-leverage things a new landlord can do in the first week: use a rent collection app, set up automated rent reminders and encourage renters to use an autopay feature.

When renters use autopay, they make on-time payments 99 percent of the time. Without it, that rate drops to 88 percent. The gap holds even for renters with weaker credit scores: autopay users in that group still pay on time 98.8 percent of the time versus 85.4 percent for those who don’t use it. 

There’s also a credit reporting component worth mentioning to clients: When renters can report on-time rent to the three major credit bureaus and see their on-time payments building their credit score, they have a personal financial incentive to stay current. RentRedi’s platform data shows a 13 percent improvement in on-time payments when renters benefit from credit reporting through the platform.

This is the kind of operationally specific advice that agents can offer that will help their landlord clients improve their cash flow and become loyal referral clients.

Don’t let lease renewals catch anyone off guard

Vacancy is a cash flow killer, and most first-time landlords don’t see it coming until a renter announces they’re leaving in 30 days. By then, the options are limited and expensive. The better approach is a 90-day window, which affords enough time to gauge whether the renter intends to renew, negotiate terms if needed, or start marketing the unit before it goes dark.

At the beginning of the lease, set up a lease expiration alert system that sends landlords an automated notification 90 days before any lease expires, with a direct link to their expiring lease dashboard. For a client juggling a day job and a rental property for the first time, a system that surfaces this automatically is the difference between a planned transition and a scramble.

Lower the barrier to getting started

One thing that stops accidental landlords from acting quickly is the perceived complexity of getting set up and self-managing their properties. For clients who’ve never used property management software, the onboarding process can feel like the biggest obstacle. AI-powered onboarding capabilities address this directly: landlords upload their lease documents and the platform extracts the key data (addresses, renter details, rent amounts, lease terms) and populates their account automatically. 

What used to take hours now takes minutes. This matters for the advisory relationship because it means you can tell a client, with confidence, that getting operational doesn’t require a weekend of data entry. 

The bigger picture for agent-investors (and their landlord clients)

A recent survey of 884 rental property owners found that 54 percent cite rising costs as the biggest barrier to reaching their goals, with time commitment ranking second. The accidental landlord your client is about to become is entering a market where experienced owners are already learning to run tighter operations.

The ones who figure that out early — who screen well, collect consistently and manage renewals proactively — protect their margins without raising rent. 

Agent-investors who can speak to that from a place of knowledge and experience are the advisors those new landlords actually need.

Ryan Barone is the co-founder and CEO of RentRedi, an award-winning rental management software that transforms the way landlords and tenants manage their renting experience.

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